Savannah River Site Citrix Remote Access

**WARNING**

This is a Department of Energy (DOE) computer system. DOE computer systems are provided for the processing of official U.S. government information only. All data contained within DOE computer systems is owned by the DOE, and may be audited, intercepted, recorded, read, copied, or captured in any manner and disclosed in any manner, by authorized personnel. THERE IS NO RIGHT OF PRIVACY IN THIS SYSTEM. System personnel may disclose any potential evidence of crime found on DOE computer systems to appropriate authorities. USE OF THIS SYSTEM BY ANY USER, AUTHORIZED OR UNAUTHORIZED, CONSTITUTES CONSENT TO THIS AUDITING, INTERCEPTION, RECORDING, READING, COPYING, CAPTURING, and DISCLOSURE OF COMPUTER ACTIVITY.

SRS Citrix Storefront Web (SmartCard REQUIRED)

Troubleshooting Resources:

IDEMIA Smart Card Drivers - "Citrix Workspace cannot find a valid smart card certificate."

Federal Common Policy Certificate Missing - Citrix Workspace store cannot be added.

Citrix Troubleshooting Quick Tips.

SCR3310v2 Smart Card Reader Driver
Citrix Workspace app Clean-Up Utility (must be run as admin)
7-Zip File Archiver Downloads

Citrix Downloads: (download the most recent version for your computer)

Download Citrix Workspace App for Windows
Download Citrix Workspace App for Mac

SRS Citrix Installation Guides:

Citrix Installation Instructions for Windows
Citrix Installation Instructions for Mac
Citrix Installation Instructions for Chromebook

Check your Internet Connection Speed at SpeedTest.net
To maintain a healthy Citrix Session, your connection should be at least
4 Mbps Download ... 1 Mbps Upload ... Ping 300ms or less